The COVID-19 pandemic is bringing with it rapid changes to Norton Healthcare processes and care delivery that can help keep our patients, providers and employees safe and slow the spread of this virus. These changes at work, along with constant media coverage, may cause anxiety about our own health. In addition, the ever-evolving circumstances of the pandemic could increase feelings of powerlessness and dread. Staff who are on the front line of this health crisis may be impacted the most with these feelings of worry, stress and burnout. Emotional support is needed now more than ever.
Staff now have access to an emotional support line through the Employee Emotional Support Team created in partnership with Norton Behavioral Medicine, Norton Women’s Behavioral Services, Norton Sports Health Mental and Performance Services, General Pediatrics Behavioral Health, Heart Failure Behavioral Health, and Norton Cancer Institute Behavioral Oncology.
Employees can call (502) 446-5610 weekdays from 8 a.m. to 5 p.m. to speak to an emotional support team member, who can help staff process emotions and offer coping tools during this crisis. All calls are completely confidential.
The Norton Way is not only about how we take care of our patients, it’s also about how Norton Healthcare takes care of you. Your well-being is important to us especially now. This new service is just one of the ways we are looking to help our employees during this challenging time. Watch Nsite for additional resources to support your emotional health and well-being and comment below to share how we can continue supporting you throughout this crisis.